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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Breazeale

Matthew Breazeale

June 15, 2026

5  out of  5
rating by Matthew Breazeale
"Nicci was awesome and very helpful. Needed to switch vehicles on my policy and it was a smooth interaction. Emailed me my new insurance cert within a couple minutes. Would highly recommend."
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Marlon Dillard

June 9, 2026

5  out of  5
rating by Marlon Dillard
"Sara, is a great agent. She was very courteous and knowledgeable of the handling of my needs . She was deserving of these 5 stars. Nicci, also was very diligent in answering my needs and explaining my steps regarding my policy. She was very polite and professional."
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Morgan Yingling

June 5, 2026

5  out of  5
rating by Morgan Yingling
"Sara is so awesome and helpful! She always helps me in everything I need and in such a timely fashion! I love this company, but Sara makes it that much smoother and sweeter! She definitely deserves the recognition!"
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Hammond Family (Martha, Chris Hammond)

June 4, 2026

5  out of  5
rating by Hammond Family (Martha, Chris Hammond)
"Sara was excellent to work with today. Got me squared away quick. Great customer service!"
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Margo Britz

June 3, 2026

5  out of  5
rating by Margo Britz
"Nathan at state farm is amazing. He had reached out to me to see if I would come back and I did i need some home insurance and car insurance. He took my questions and concerns and he gave me the best deal. Thank you Nathan"
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Sean Sosby

May 31, 2026

5  out of  5
rating by Sean Sosby
"Nicci was very helpful"
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Christine Snyder

May 29, 2026

5  out of  5
rating by Christine Snyder
"Nicci is absolutely AMAZING!!!! She was so sweet ans caring and wonderful to work with. I couldn't believe the magic She worked for me ans my family, she is the best agent I have ever worked with!! I highly recommend asking for Nicci, she is an Angel!!!"
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Jodi Jones

May 27, 2026

5  out of  5
rating by Jodi Jones
"Nicci was extremely helpful, very sweet, answered all my questions and was able to help me save money on my policy."
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Scott Szuch

May 22, 2026

5  out of  5
rating by Scott Szuch
"Nicci was a great help and I'd be grateful if she answered every call."
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Paula Lyngvar

May 21, 2026

5  out of  5
rating by Paula Lyngvar
"Sara went above and beyond, I would recommend her to everyone. she went out of her way, she was so patient and thorough through everything."
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Christopher Stephans

May 12, 2026

5  out of  5
rating by Christopher Stephans
"Consistently great customer service from very pleasant people such as Nicci."
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TTV. thelonewolf1460

May 11, 2026

5  out of  5
rating by TTV. thelonewolf1460
"Nicci did a fantastic job explaining the details of my policy and how easy it would be to add insured drivers. Her attitude and service were amazing."
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Julia Hogston

May 7, 2026

5  out of  5
rating by Julia Hogston
"Nicci was very helpful in my request concerning Bodly Injury limits. She answered my question efficiently and kindly. Nice asset to the team Scott!"
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dylan lee

May 7, 2026

5  out of  5
rating by dylan lee
"Nicci offers service unmatched to any other State Farm fast quick on the ball with responses I added a vehicle through text message would highly recommend nicci and the team at Scott orr"
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Tim Montie

April 30, 2026

5  out of  5
rating by Tim Montie
"Nicci was excellent with helping me , answered all of my questions , was very quick and made it painless through the entire transaction. Great experience overall ."
Profile photo of Scott Gatherum

Scott Gatherum

April 30, 2026

5  out of  5
rating by Scott Gatherum
"I've been with the Scott Orr Agency for like 11 years and every interaction with them has been great. I guess it's true, "Like a Good neighbour, State Farm IS there". Everyone is always helpful."
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Vanessa L

April 22, 2026

5  out of  5
rating by Vanessa L
"Nicci is always super helpful! Has answers to all my questions and gets responses over super quick! Thank you Nicci!!"
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Shannon Williams

April 17, 2026

5  out of  5
rating by Shannon Williams
"Nicki is amazing definitely will be sending all my people her way great communicator...super patient and very nice!"
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Travis Heinze

April 17, 2026

5  out of  5
rating by Travis Heinze
"Great service, great people. Been doing business here for years and always have been happy."
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m win

April 13, 2026

5  out of  5
rating by m win
"Sara Nosal is amazing to work with! She makes the insurance process easy, stress-free, and understandable. It’s rare to find someone who’s this knowledgeable, easy to talk and cares about helping their clients. If you are thinking of switching insurance, I highly recommend calling Sara today and you will not be disappointed."
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Mary Pisco

April 7, 2026

5  out of  5
rating by Mary Pisco
"Nicci was great she helped me understand my insurance coverage as it related to renting a vehicle for a trip. She helped me add additional coverage on and then called me after my trip to remind me to remove the unnecessary coverage when the rental was returned. Great honest customer service"
We responded:
"Mary, thank you for the review, we love hearing how great our customer service is. Nicci is truly the best. "
Profile photo of Brett Carlisle

Brett Carlisle

March 24, 2026

5  out of  5
rating by Brett Carlisle
"I was looking for new insurance because my old insurance was making me pay a crazy amount for car insurance. That is when I resorted to agent Sara Nosal at Scott Orr State Farm agency. Sara will always check in on my here and there to see if I wanted to check out a new insurance and would always be honest with me about if my price was lower or higher and did not push me to join State Farm. She made sure I was ready to make the transition when it was right for me! High recommend using this place!"
We responded:
"Brett, thank you for the 5 stars, we’re so happy Sara was able to help you out. Sara is a special part of our team and we are lucky to have her."
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Pat R

March 18, 2026

5  out of  5
rating by Pat R
"Nicci was great to work with! Very friendly and helped me through the whole process! Thanks Nicci!"
We responded:
"Pat, thank you, we are so lucky to have Nicci on our team."
Profile photo of Carla Woodby

Carla Woodby

March 17, 2026

5  out of  5
rating by Carla Woodby
"Fast and convenient"
We responded:
"Carla, thank you for the 5 stars. "
Profile photo of Michael James

Michael James

February 27, 2026

5  out of  5
rating by Michael James
"Nicci was incredible at finding me the best options for my budget. Great experience"
We responded:
"Micheal, thank you so much for the 5 stars! "