Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael James

Michael James

February 27, 2026

5  out of  5
rating by Michael James
"Nicci was incredible at finding me the best options for my budget. Great experience"
We responded:
"Micheal, thank you so much for the 5 stars! "
Profile photo of Rob

Rob

February 23, 2026

5  out of  5
rating by Rob
"Nicci went over and above to make my insurance purchases easy and convenient. Her knowledge and personal interest in her clients is evident in each conversation we have. The Orr agency is fortunate to.have Nicci on board!"
We responded:
"Thank you so much, we are glad Nicci is with our agency! "
Profile photo of Megan McCartney

Megan McCartney

February 3, 2026

5  out of  5
rating by Megan McCartney
"Always great, quick, & efficient service. James always does a wonderful job following up with me & explaining details."
We responded:
"Megan, thank you for the review, glad to hear James was able to help you out. "
Profile photo of Alyssa Coyne

Alyssa Coyne

January 29, 2026

5  out of  5
rating by Alyssa Coyne
"I recently had some car issues and had to swap coverage over. Sara was so attentive and easy to talk to! She made the process seamless and was able to give me a full run down on how the process was going. I needed one car placed on storage and a new one added. This is a very stressful time with having everything happening all at once and she was the best at keeping everything together and ensuring I had all my bases covered!! More places need people like Sara!!!"
We responded:
"Alyssa, thank you for the 5 stars, I’m glad to hear Sara was able to help you out and meet all your needs. "
Profile photo of Anthony Lillie

Anthony Lillie

January 26, 2026

5  out of  5
rating by Anthony Lillie
"Have had an auto insurance policy for quite a while through Scott's office. I've said it to them on more than one occasion; their staff is incredible. We as consumers hate to call places and people like our providers because we all know the pain of automated systems and call center shenanigans. These guys aren't that at all. You know that favorite Coney you like to hit on a random Sunday? The one where the same servers been working, and knows your family's order when you walk in? Thats the feeling these people will give you every time you call in. I absolutely love it."
We responded:
"Anthony, I can’t thank you enough for this review! This puts a huge smile on all of our faces. Thank you so much. "
Profile photo of Miranda Crawford

Miranda Crawford

January 22, 2026

5  out of  5
rating by Miranda Crawford
"Great communication and prices."
We responded:
"Miranda, thank you for the 5 stars, glad we were able to help you. "
Profile photo of Claire Trapp

Claire Trapp

January 21, 2026

5  out of  5
rating by Claire Trapp
"This office remembered my case even after 2 months had gone by. I felt very looked after and cared for. Thanks team!"
We responded:
"Claire, thank you for the 5 stars, I’m glad we were able to help you. "
Profile photo of Kyle Tabor

Kyle Tabor

January 16, 2026

5  out of  5
rating by Kyle Tabor
"Sara nosal is an amazing agent. She was very professional and kind.i was In and out with insurance in no time and by far the best deal around."
We responded:
"Kyle, thank you for the 5 stars, we’re glad Sara was able to help you out. "
Profile photo of James Strothers

James Strothers

January 15, 2026

5  out of  5
rating by James Strothers
"Great customer service five stars"
We responded:
"Thank you so much James, we really appreciate your business."
Profile photo of Marlon Dillard

Marlon Dillard

January 15, 2026

5  out of  5
rating by Marlon Dillard
"Sara, is a great agent. She was very courteous and knowledgeable of the handling of my needs . She was deserving of these 5 stars."
We responded:
"Marlon, thank you for the 5 stars, we agree, Sara is worth 5 stars, we’re very lucky to have her. "
Profile photo of Wonda Branch

Wonda Branch

January 13, 2026

5  out of  5
rating by Wonda Branch
"Always willing to help out."
We responded:
"Wonda, thank you for the review, glad we were able to help you. "
Profile photo of Keegan Halasi

Keegan Halasi

January 9, 2026

5  out of  5
rating by Keegan Halasi
"James helped me get an auto policy, and was a tremendous help! Very patient and extremely polite!"
We responded:
"Keegan, thank you for the 5 stars, Jim is great when it comes to helping people. We appreciate your business"
Profile photo of T Munster

T Munster

January 9, 2026

5  out of  5
rating by T Munster
"I received amazing service as a first time customer. I highly recommend Nicci! She was quick, knowledgeable and very friendly."
We responded:
"Thank you for the 5 stars, we are so lucky to have Nicci on our team. "
Profile photo of Karrie Jackson

Karrie Jackson

January 8, 2026

5  out of  5
rating by Karrie Jackson
"Jimbo was absolutely amazing to work with! He made the whole car insurance process easy, stress-free, and actually understandable. He took the time to explain all my options, answered every question I had, and made sure I got the best coverage at a great price. It’s rare to find someone who’s this knowledgeable and genuinely cares about helping their clients. I highly recommend Jimbo to anyone looking for car insurance—he truly goes above and beyond!"
We responded:
"Karrie, thank you for the 5 stars, Jim is truly the best and I’ve been lucky enough to have him by my side all these years."
Profile photo of Shannon Rose

Shannon Rose

January 7, 2026

5  out of  5
rating by Shannon Rose
"All the employees there are so friendly and awesome they take the time out to answer your questions and if you don't understand it they take the time out to explain it to you to where you do understand what's going on with your insurance policy"
We responded:
"Shannon, I’m so happy to hear this, I know they work hard to help everyone but it’s really nice when they are publicly recognized. Thank you so much. "
Profile photo of Kimberly Hendrix

Kimberly Hendrix

January 2, 2026

5  out of  5
rating by Kimberly Hendrix
"Been with these guys for about 14yrs they have taken good care of me"
We responded:
"Kimberly, thank you for the 5 stars. We really appreciate you!"
Profile photo of Marielle hand

Marielle hand

December 16, 2025

5  out of  5
rating by Marielle hand
"Sara was amazing and made the process simple and easy!"
We responded:
"Marielle, thank you so much for the review. We’re so lucky to have Sara on the team. "
Profile photo of Amanda Burley

Amanda Burley

December 15, 2025

5  out of  5
rating by Amanda Burley
"Nicki was great she assisted me all the way through excellent customer service thanks Nicki"
We responded:
"Amanda, thank you for the 5 stars, we always love to hear how well Nicci is doing. "
Profile photo of Marissa Blood

Marissa Blood

December 8, 2025

5  out of  5
rating by Marissa Blood
"Nicci was extremely polite and helpful. She answered my questions quickly and effectively. She was kind and I enjoyed my experience with her"
We responded:
"Marissa, thank you so much for the review, we’re so lucky to have her on our team."
Profile photo of Jody F

Jody F

December 2, 2025

5  out of  5
rating by Jody F
"Nicci was awesome! She answered all my questions and handled my claim with a quickness!"
We responded:
"Jody, thank you for the 5 stars, we love to hear how well Nicci is doing. We’re lucky to have her with us."
Profile photo of Jordan Reid

Jordan Reid

December 2, 2025

5  out of  5
rating by Jordan Reid
"Recently I was referred to Sara by my girlfriend for our home and auto insurance, by far the best choice I’ve made. Finding the right insurance to fit my needs was difficult at first and hard to understand. Sara broke everything down to me and helped me to understand exactly what I was paying for! The whole process was quick and straight forward, no games! I would definitely recommend her for any insurance needs. Thanks Sara!"
We responded:
"Jordan, thank you for the review, so glad Sara could help you out. "
Profile photo of Paola Flores

Paola Flores

December 1, 2025

5  out of  5
rating by Paola Flores
"Sarah helped me set up my car insurance and she was amazing. She made the whole process quick and easy — highly recommended!"
We responded:
"Thank you for the 5 stars! It’s always nice to hear how great Sara is. Glad she was able to help you. "
Profile photo of Miles Angell

Miles Angell

November 20, 2025

5  out of  5
rating by Miles Angell
"I have been working with Sarah for two years on my auto and renters insurance. She has been super helpful and making sure everything is done correctly and at a reasonable price. I highly recommend this office for any insurance needs."
We responded:
"Thank you for the 5 stars, Sara is the best, we’re so lucky to have her on the team."
Profile photo of Boaty Mcboatface

Boaty Mcboatface

November 6, 2025

5  out of  5
rating by Boaty Mcboatface
"Dealt with Nicci to make some policy adjustments. Absolutely pleasant and professional to work with. Switching back from AAA was the right choice!"
We responded:
"Thank you for the 5 stars, Nicci is a rockstar and we are lucky to have her on our team. "
Profile photo of Reesie 122

Reesie 122

October 24, 2025

5  out of  5
rating by Reesie 122
"Kelli Windle answered the phone to assist me and she immediately began to handle my request. I wanted to add another car to my policy and she completed my request within 15 mins of me calling. Thank you for your professionalism and promptness. Thank you Kelli Happy customer"
We responded:
"Reesie, thank you for the 5 stars, we are so thankful to have Kelli on our team. "