Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Stephans

Christopher Stephans

May 12, 2026

5  out of  5
rating by Christopher Stephans
"Consistently great customer service from very pleasant people such as Nicci."
We responded:
"Christopher, thank you very much for the 5 stars. Nicci is a wonderful person and very helpful."
Profile photo of TTV. thelonewolf1460

TTV. thelonewolf1460

May 11, 2026

5  out of  5
rating by TTV. thelonewolf1460
"Nicci did a fantastic job explaining the details of my policy and how easy it would be to add insured drivers. Her attitude and service were amazing."
We responded:
"We love hearing this, thank you so much for the 5 stars. "
Profile photo of Julia Hogston

Julia Hogston

May 7, 2026

5  out of  5
rating by Julia Hogston
"Nicci was very helpful in my request concerning Bodly Injury limits. She answered my question efficiently and kindly. Nice asset to the team Scott!"
We responded:
"Julia, thank you and we share the same feelings, Nicci has been a wonderful addition to our team and we couldn’t be happier."
Profile photo of dylan lee

dylan lee

May 7, 2026

5  out of  5
rating by dylan lee
"Nicci offers service unmatched to any other State Farm fast quick on the ball with responses I added a vehicle through text message would highly recommend nicci and the team at Scott orr"
We responded:
"Dylan, thank you for the 5 stars, Nicci truly is the best. "
Profile photo of Tim Montie

Tim Montie

April 30, 2026

5  out of  5
rating by Tim Montie
"Nicci was excellent with helping me , answered all of my questions , was very quick and made it painless through the entire transaction. Great experience overall ."
We responded:
"Tim, thank you for the 5 stars, even though we hear this a lot about Nicci it always makes us happy to hear again."
Profile photo of Scott Gatherum

Scott Gatherum

April 30, 2026

5  out of  5
rating by Scott Gatherum
"I've been with the Scott Orr Agency for like 11 years and every interaction with them has been great. I guess it's true, "Like a Good neighbour, State Farm IS there". Everyone is always helpful."
We responded:
"Scott, thank you for the five stars, I’m so glad we’ve been there for you all these years. "
Profile photo of Vanessa L

Vanessa L

April 22, 2026

5  out of  5
rating by Vanessa L
"Nicci is always super helpful! Has answers to all my questions and gets responses over super quick! Thank you Nicci!!"
We responded:
"Vanessa, thank you for the 5 stars, we are very lucky to have Nicci on our team."
Profile photo of Shannon Williams

Shannon Williams

April 17, 2026

5  out of  5
rating by Shannon Williams
"Nicki is amazing definitely will be sending all my people her way great communicator...super patient and very nice!"
We responded:
"Shannon, thank you for the 5 stars. Glad Nicci could help you out."
Profile photo of Travis Heinze

Travis Heinze

April 17, 2026

5  out of  5
rating by Travis Heinze
"Great service, great people. Been doing business here for years and always have been happy."
We responded:
"Travis, thank you for the kind words. "
Profile photo of m win

m win

April 13, 2026

5  out of  5
rating by m win
"Sara Nosal is amazing to work with! She makes the insurance process easy, stress-free, and understandable. It’s rare to find someone who’s this knowledgeable, easy to talk and cares about helping their clients. If you are thinking of switching insurance, I highly recommend calling Sara today and you will not be disappointed."
We responded:
"Thank you so much for the review, we hear this very often about Sara and it always puts a smile on our faces. Thanks again. "
Profile photo of Mary Pisco

Mary Pisco

April 7, 2026

5  out of  5
rating by Mary Pisco
"Nicci was great she helped me understand my insurance coverage as it related to renting a vehicle for a trip. She helped me add additional coverage on and then called me after my trip to remind me to remove the unnecessary coverage when the rental was returned. Great honest customer service"
We responded:
"Mary, thank you for the review, we love hearing how great our customer service is. Nicci is truly the best. "
Profile photo of Brett Carlisle

Brett Carlisle

March 24, 2026

5  out of  5
rating by Brett Carlisle
"I was looking for new insurance because my old insurance was making me pay a crazy amount for car insurance. That is when I resorted to agent Sara Nosal at Scott Orr State Farm agency. Sara will always check in on my here and there to see if I wanted to check out a new insurance and would always be honest with me about if my price was lower or higher and did not push me to join State Farm. She made sure I was ready to make the transition when it was right for me! High recommend using this place!"
We responded:
"Brett, thank you for the 5 stars, we’re so happy Sara was able to help you out. Sara is a special part of our team and we are lucky to have her."
Profile photo of Pat R

Pat R

March 18, 2026

5  out of  5
rating by Pat R
"Nicci was great to work with! Very friendly and helped me through the whole process! Thanks Nicci!"
We responded:
"Pat, thank you, we are so lucky to have Nicci on our team."
Profile photo of Carla Woodby

Carla Woodby

March 17, 2026

5  out of  5
rating by Carla Woodby
"Fast and convenient"
We responded:
"Carla, thank you for the 5 stars. "
Profile photo of Michael James

Michael James

February 27, 2026

5  out of  5
rating by Michael James
"Nicci was incredible at finding me the best options for my budget. Great experience"
We responded:
"Micheal, thank you so much for the 5 stars! "
Profile photo of Rob

Rob

February 23, 2026

5  out of  5
rating by Rob
"Nicci went over and above to make my insurance purchases easy and convenient. Her knowledge and personal interest in her clients is evident in each conversation we have. The Orr agency is fortunate to.have Nicci on board!"
We responded:
"Thank you so much, we are glad Nicci is with our agency! "
Profile photo of Megan McCartney

Megan McCartney

February 3, 2026

5  out of  5
rating by Megan McCartney
"Always great, quick, & efficient service. James always does a wonderful job following up with me & explaining details."
We responded:
"Megan, thank you for the review, glad to hear James was able to help you out. "
Profile photo of Alyssa Coyne

Alyssa Coyne

January 29, 2026

5  out of  5
rating by Alyssa Coyne
"I recently had some car issues and had to swap coverage over. Sara was so attentive and easy to talk to! She made the process seamless and was able to give me a full run down on how the process was going. I needed one car placed on storage and a new one added. This is a very stressful time with having everything happening all at once and she was the best at keeping everything together and ensuring I had all my bases covered!! More places need people like Sara!!!"
We responded:
"Alyssa, thank you for the 5 stars, I’m glad to hear Sara was able to help you out and meet all your needs. "
Profile photo of Anthony Lillie

Anthony Lillie

January 26, 2026

5  out of  5
rating by Anthony Lillie
"Have had an auto insurance policy for quite a while through Scott's office. I've said it to them on more than one occasion; their staff is incredible. We as consumers hate to call places and people like our providers because we all know the pain of automated systems and call center shenanigans. These guys aren't that at all. You know that favorite Coney you like to hit on a random Sunday? The one where the same servers been working, and knows your family's order when you walk in? Thats the feeling these people will give you every time you call in. I absolutely love it."
We responded:
"Anthony, I can’t thank you enough for this review! This puts a huge smile on all of our faces. Thank you so much. "
Profile photo of Miranda Crawford

Miranda Crawford

January 22, 2026

5  out of  5
rating by Miranda Crawford
"Great communication and prices."
We responded:
"Miranda, thank you for the 5 stars, glad we were able to help you. "
Profile photo of Claire Trapp

Claire Trapp

January 21, 2026

5  out of  5
rating by Claire Trapp
"This office remembered my case even after 2 months had gone by. I felt very looked after and cared for. Thanks team!"
We responded:
"Claire, thank you for the 5 stars, I’m glad we were able to help you. "
Profile photo of Kyle Tabor

Kyle Tabor

January 16, 2026

5  out of  5
rating by Kyle Tabor
"Sara nosal is an amazing agent. She was very professional and kind.i was In and out with insurance in no time and by far the best deal around."
We responded:
"Kyle, thank you for the 5 stars, we’re glad Sara was able to help you out. "
Profile photo of James Strothers

James Strothers

January 15, 2026

5  out of  5
rating by James Strothers
"Great customer service five stars"
We responded:
"Thank you so much James, we really appreciate your business."
Profile photo of Marlon Dillard

Marlon Dillard

January 15, 2026

5  out of  5
rating by Marlon Dillard
"Sara, is a great agent. She was very courteous and knowledgeable of the handling of my needs . She was deserving of these 5 stars."
We responded:
"Marlon, thank you for the 5 stars, we agree, Sara is worth 5 stars, we’re very lucky to have her. "
Profile photo of Wonda Branch

Wonda Branch

January 13, 2026

5  out of  5
rating by Wonda Branch
"Always willing to help out."
We responded:
"Wonda, thank you for the review, glad we were able to help you. "