State Farm® Insurance Agent Scott Orr

"Scott and his team know the insurance business well and can help navigate it for those of us who do not."

"The office staff are very kind and helpful. I needed coverage for multiple cars , they were very quick to get back with me on a quote and what my insurance options were."

"Sara is the best!"

"I recently had the pleasure of working with State Farm, and I couldn’t be more impressed with their service. From the moment I reached out, the team was incredibly responsive and helpful. A standout experience was working with Sara, who made the entire process smooth and stress-free. She was not only professional but also warm and personable, taking the time to explain my options and answer all of my questions. It’s clear that customer satisfaction is a priority for them. I highly recommend Scott Orr State Farm for anyone in need of reliable and friendly insurance services!"

"Sara has been awesome to work with over the last few days. She’s non-stop and always on top of her game. She took over my account after another person left and it was a flawless transition! Looking forward to working with her more in the future!"

"Highly recommend working with Sara. She is professional, knowledgeable and seems to genuinely care about her clients. She takes the time to explain everything clearly and made the process smooth and stress-free. Overall a great experience."

"I went in absolutely clueless of what to expect when I was hit with nothing but absolute kindness and generosity. All questions I had were answered. 10/10 in my book."

"Excellent customer service, really nice agents working there."

"Really nice people super helpful"

"The people there were really nice and helpful"

"The agents here are very friendly and work with you while genuinely trying to get the best deals and help you keep them. Sara was very helpful with assisting my with the changes in my life and she was very concise and easy to understand"

"Sara did an amazing job for me! Got me great coverage for a great price and the whole process was super simple."

"I have been with State Farm for years but I switched over to Scott’s office and have had an amazing experience! Sara has helped me so much not only did she take care of everything but every time I talk to her she gets things taken care of right away! I highly recommend them!"

"If you want to talk to someone who takes their time, answers all your questions and listens to exactly what you need, Sara is the one! She's thoughtful and makes sure to take her time and find you exactly what you are looking for. She treats you like family which is a nice change from other companies I've had to deal with!"

"I have been using Scott and State Farm for years. He has been an absolute professional and a class act . All of our cars and motorcycles are through State Farm . They have good rates and he always responds fast . Highly recommended!"

"Would not recommend these clowns to my worst enemy, do yourself a favor and call every shop in Belleville and canton and see how many will work with state farm! So I got into and accident and had full coverage and these clowns send me to some bum agent out of Illinois, of course being state farm they want to pay the minimum on a mint condition vehicle! So these idiots say they wanna try to fix it when clearly the frame is completely bent.lmaooo They proceeded to send me a list of shops in the area that they work with. About 14 on the list total. So I call every single shop and they all say that they no longer work with state farm because they are too much of a hassle! So three shops out of the 14 said they'd take it but they'd basically be put on the backburner for two weeks before they could even get an estimate for repairs. And I asked why so long and they said because state farm does not want to pay out for proper repairs and they prioritize the other companies over state farm because that actually pay for the proper repairs.. Basically every call ended with them telling me to change my insurance asap and that their sorry to hear my insurancewas state farm.which I am going to do by the end of the week. We will absolutely be letting all our friends and family know about our experiences with these scumbags and make sure that we reccomend they change their company asap aswell and wont be sending anymore business their way again. See you guys out on Belleville lake! 💪😎🤘"

"If the price is too good to be true, it probably is! They will only try to pay you out the minimum amount for your vehicle and not make sure you have something of equal value and then youll be spending 3k in the difference and dealing with their pos claim agent who arent even from the area. Its funny shops in Belleville dont even want to deal with them because they will not cover for proper repairs! Basically the 11 shops they gave me a list of only 2 would work on the vehicle and they basically told me I'd be put on the backbones because of state farms horrible payout reputation! Buyer beware. I hope you only use these clowns for plpd and not full coverage!"

"Excellent Team for all your insurance needs !!! Fantastic help :)"

"Excellent customer service! They helped me bundle and save!"

"I love Scott Orr and the people that work there. Been there for years, they are so nice and easy to talk too. And they really take good care of you."

"As a customer of many years, it is still refreshing to be treated like a real person with kindness and respect, and on top of that the staff and Sara in particular Are always super responsive, and make adjustments to my policies within a matter of hours of any request, if not minutes!! Sara is super efficient, and I’m happy that she is there!!!"

"Sara is amazing! Everytime we talk I feel like I'm taking to a family member. She always makes you feel comfortable and never rushes you off the phone. She takes the time to answers all my questions and makes sure I understand everything. I wish more places have people like Sara that go above and beyond to help customers out. Sara is a great person and I'm lucky to have her and she knows the true meaning of customer service! Excellent job wonderful person thank you very much!"

"If you're looking for an agent that goes up and above to make sure you know everything about your insurance Sara @ State Farm Scott Orr is the person you need to talk to. Sara's expert knowledge is excellent and she makes you feel comfortable in making your decisions. I wish I could give Sara more stars but Google limits me at 5 stars. Thank you for all your help Sara!"

"Like most, insurance is one issue I hate spending time dealing with, but Sara was a pleasure to work with and is someone I can rely on whenever I have questions or concerns. Thanks Sara!"

"I switched to Scott Orrs office after being highly recommended by my brother. I have had nothing but amazing service. Everyone I have spoken with in the office has been awesome. They are always friendly and treat you with the utmost respect. Thank you!"