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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 20, 2024

5  out of  5 rating by Dan
"I have been using Scott and State Farm for years. He has been an absolute professional and a class act . All of our cars and motorcycles are through State Farm . They have good rates and he always responds fast . Highly recommended!"
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1234 (1234)

May 9, 2024

1  out of  5 rating by 1234 (1234)
"Would not recommend these clowns to my worst enemy, do yourself a favor and call every shop in Belleville and canton and see how many will work with state farm! So I got into and accident and had full coverage and these clowns send me to some bum agent out of Illinois, of course being state farm they want to pay the minimum on a mint condition vehicle! So these idiots say they wanna try to fix it when clearly the frame is completely bent.lmaooo They proceeded to send me a list of shops in the area that they work with. About 14 on the list total. So I call every single shop and they all say that they no longer work with state farm because they are too much of a hassle! So three shops out of the 14 said they'd take it but they'd basically be put on the backburner for two weeks before they could even get an estimate for repairs. And I asked why so long and they said because state farm does not want to pay out for proper repairs and they prioritize the other companies over state farm because that actually pay for the proper repairs.. Basically every call ended with them telling me to change my insurance asap and that their sorry to hear my insurancewas state farm.which I am going to do by the end of the week. We will absolutely be letting all our friends and family know about our experiences with these scumbags and make sure that we reccomend they change their company asap aswell and wont be sending anymore business their way again. See you guys out on Belleville lake! 💪😎🤘"
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KingOfScruburbia 313

May 2, 2024

1  out of  5 rating by KingOfScruburbia 313
"If the price is too good to be true, it probably is! They will only try to pay you out the minimum amount for your vehicle and not make sure you have something of equal value and then youll be spending 3k in the difference and dealing with their pos claim agent who arent even from the area. Its funny shops in Belleville dont even want to deal with them because they will not cover for proper repairs! Basically the 11 shops they gave me a list of only 2 would work on the vehicle and they basically told me I'd be put on the backbones because of state farms horrible payout reputation! Buyer beware. I hope you only use these clowns for plpd and not full coverage!"
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Ron Tregenza

April 30, 2024

5  out of  5 rating by Ron Tregenza
"Excellent Team for all your insurance needs !!! Fantastic help :)"
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Astondaa Thomas

April 18, 2024

5  out of  5 rating by Astondaa Thomas
"Excellent customer service! They helped me bundle and save!"
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Glaydine Chandler

April 17, 2024

5  out of  5 rating by Glaydine Chandler
"I love Scott Orr and the people that work there. Been there for years, they are so nice and easy to talk too. And they really take good care of you."
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Curtis Stanley

April 11, 2024

5  out of  5 rating by Curtis Stanley
"While looking for life insurance for my child and health insurance for my family pet, I had called to a few insurance companies and by far the best interaction I had was with Tamara. She was attentive to answering all my questions, very personable when talking with, and even followed up after my first bill to make sure it processed properly and asked if anything else was needed. Not many other insurance places have done this for me, nor given me the satisfaction and pleasant courtesy. If anyone is looking for someone who will listen to your needs and wants, be truthful and be honest with prices and personable, then Tamara at Scott Orr State Farm is your place to go for your insurance needs."
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Franyo Paulo

April 11, 2024

5  out of  5 rating by Franyo Paulo
"As a customer of many years, it is still refreshing to be treated like a real person with kindness and respect, and on top of that the staff and Sara in particular Are always super responsive, and make adjustments to my policies within a matter of hours of any request, if not minutes!! Sara is super efficient, and I’m happy that she is there!!!"
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Rebecca Lovern

April 4, 2024

5  out of  5 rating by Rebecca Lovern
"Sara is amazing! Everytime we talk I feel like I'm taking to a family member. She always makes you feel comfortable and never rushes you off the phone. She takes the time to answers all my questions and makes sure I understand everything. I wish more places have people like Sara that go above and beyond to help customers out. Sara is a great person and I'm lucky to have her and she knows the true meaning of customer service! Excellent job wonderful person thank you very much!"
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Carl Lovern

April 4, 2024

5  out of  5 rating by Carl Lovern
"If you're looking for an agent that goes up and above to make sure you know everything about your insurance Sara @ State Farm Scott Orr is the person you need to talk to. Sara's expert knowledge is excellent and she makes you feel comfortable in making your decisions. I wish I could give Sara more stars but Google limits me at 5 stars. Thank you for all your help Sara!"
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Mike Adams

March 28, 2024

5  out of  5 rating by Mike Adams
"Like most, insurance is one issue I hate spending time dealing with, but Sara was a pleasure to work with and is someone I can rely on whenever I have questions or concerns. Thanks Sara!"
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Cheryl Stewart

March 13, 2024

5  out of  5 rating by Cheryl Stewart
"I switched to Scott Orrs office after being highly recommended by my brother. I have had nothing but amazing service. Everyone I have spoken with in the office has been awesome. They are always friendly and treat you with the utmost respect. Thank you!"
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Andre Adams

February 16, 2024

5  out of  5 rating by Andre Adams
"If it had not been for Sara at State Farm, Scott Orr being the agent I would have gone elsewhere. Sara made me feel wanted, and that's not always the case with insurance companies. Her guidance, and patience made me feel great about them. I feel she's a great agent. You go Sara, and everyone at the Scott Orr's agency 👍🏾"
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Samantha Kates

February 13, 2024

5  out of  5 rating by Samantha Kates
"Sara Nosal helped my boyfriend and I insure our new home and did a great job explaining everything so we understood what we are paying for! Super polite and helpful, a delight to work with!"
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Candy Wojo

February 12, 2024

5  out of  5 rating by Candy Wojo
"Very welcoming and helpful .... 😊"
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Jt Zahn

February 2, 2024

5  out of  5 rating by Jt Zahn
"So miss Sara at the state farm really hooked me up with cheaper insurance cause I was shopping around and she was attentive to my needs on information and everything I'd give her a raise awesome person 🤘"
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January 8, 2024

5  out of  5 rating by Britany
"Absolutely love every one of these agents Great customer service very friendly understanding great people 😊😊😊"
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Bella Schonfeld

January 4, 2024

5  out of  5 rating by Bella Schonfeld
"Sara has been so helpful in this whole process, switching car insurance and renters with her has been a breeze while getting a great rate! I would highly recommend her!"
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Dustin Mullins

January 4, 2024

5  out of  5 rating by Dustin Mullins
"Had a great experience with state farm because of Sara she was amazing and helped me get the best deal possible."
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Emily Delks

January 4, 2024

5  out of  5 rating by Emily Delks
"Sara is great. She helped me switch my insurance and was quick to respond via text and call! :)"
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Nicole Craig

January 4, 2024

5  out of  5 rating by Nicole Craig
"Sara is easy to work with and very prompt! Best in the business!"
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T Yee

December 22, 2023

5  out of  5 rating by T Yee
"I had the pleasure of working with Sara. Very nice and helpful, a pleasant to work with!"
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Roger Hayslip

February 8, 2021

1  out of  5 rating by Roger Hayslip
"Scammers. 2/8/21 Im still waiting since November on a refund of premiums from selling a home last year, they supposedly sent it 3 times and blame postal service. and good luck being able to get a work in with the agent that WILL NOT stop talking and passing the blame on others. They also ""accidentally" cancelled my vehicle insurance (illegal mistake on their part) with no notification causing me to unknowingly drive illegally with no insurance."
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Bryon Willis

June 24, 2020

5  out of  5 rating by Bryon Willis
"I’ve been with State Farm for almost a year now and they have been amazing. James is always helpful and very responsive. I would definitely recommend this branch."
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Nonya Liford

November 16, 2019

5  out of  5 rating by Nonya Liford
"Amazing service. And was pleased with my rates being cut in half!!"