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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Ely

July 10, 2026

5  out of  5
rating by Gary Ely
"Nicci was fantastic and made my experience as easy as possible .Great experience"
We responded:
"Gary, we’re so happy to hear this, thank you for sharing "
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Germaine Byrd

July 9, 2026

5  out of  5
rating by Germaine Byrd
"Nicci was very quick and efficient. Walking me through the whole process and make sure all my needs were met."
We responded:
"Germaine, thank you for the review, glad to hear Nicci was able to help you. "
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Elaine Blood

July 8, 2026

5  out of  5
rating by Elaine Blood
"Nathan at scott Orr is just the best!! Always friendly and helpful"
We responded:
"Elaine, thank you for the 5 stars "
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Josh Haener

July 6, 2026

5  out of  5
rating by Josh Haener
"Sara helped me switch my auto insurance to State farm today, made the process easy and was very informative while doing so. Also saved me money from my previous policy. Highly recommend"
We responded:
"Josh, thank you for the 5 stars. "
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Margaret M Strain

July 2, 2026

5  out of  5
rating by Margaret M Strain
"Nathan is our agent he was most accommodating navigating us through policy information and was extremely professional and kind at the same time which is most important is our view we look forward to continuing business with Nathan and State Farm thank you
Sincerely Lon & Margaret Strain"
We responded:
"Margaret, thank you so much for the review, we’re so happy Nathan has joined our team. "
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Gracene Michaeli

July 1, 2026

5  out of  5
rating by Gracene Michaeli
"Nathan called me at the right time. We switched from Progressive to State Farm the next day. He answered all our questions and made the switch very comfortable and easy! Thank you Nathan!"
We responded:
"Gracene, thank you for the review, we’re happy to hear Nathan was able to help you out. He’s been a great addition to the team. "
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Vicki Miller

June 30, 2026

5  out of  5
rating by Vicki Miller
"Nicci was fabulous and very helpful in finding the best rates for my auto insurance"
We responded:
"Vicki, thank you for the 5 stars, we’re happy to hear Nicci was able to help you find a great rate. "
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Matthew Breazeale

June 15, 2026

5  out of  5
rating by Matthew Breazeale
"Nicci was awesome and very helpful. Needed to switch vehicles on my policy and it was a smooth interaction. Emailed me my new insurance cert within a couple minutes. Would highly recommend."
We responded:
"Matthew, thank you for the 5 stars, glad Nicci was able to help you. "
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Marlon Dillard

June 9, 2026

5  out of  5
rating by Marlon Dillard
"Sara, is a great agent. She was very courteous and knowledgeable of the handling of my needs . She was deserving of these 5 stars. Nicci, also was very diligent in answering my needs and explaining my steps regarding my policy. She was very polite and professional."
We responded:
"Marlon, thank you for the 5 stars, we agree, Sara is worth 5 stars, we’re very lucky to have her. "
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Morgan Yingling

June 5, 2026

5  out of  5
rating by Morgan Yingling
"Sara is so awesome and helpful! She always helps me in everything I need and in such a timely fashion! I love this company, but Sara makes it that much smoother and sweeter! She definitely deserves the recognition!"
We responded:
"Morgan, thank you for this wonderful review, Sara is such an asset to us, we are lucky to have her on our team. "
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Hammond Family (Martha, Chris Hammond)

June 4, 2026

5  out of  5
rating by Hammond Family (Martha, Chris Hammond)
"Sara was excellent to work with today. Got me squared away quick. Great customer service!"
We responded:
"Thank you for the review, we’re so glad Sara was able to help you out. "
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Margo Britz

June 3, 2026

5  out of  5
rating by Margo Britz
"Nathan at state farm is amazing. He had reached out to me to see if I would come back and I did i need some home insurance and car insurance. He took my questions and concerns and he gave me the best deal. Thank you Nathan"
We responded:
"Margo, thank you for the review, Nathan has been a great addition to our team. "
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Sean Sosby

May 31, 2026

5  out of  5
rating by Sean Sosby
"Nicci was very helpful"
We responded:
"Sean, thank you for the review, we love hearing this. "
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Christine Snyder

May 29, 2026

5  out of  5
rating by Christine Snyder
"Nicci is absolutely AMAZING!!!! She was so sweet ans caring and wonderful to work with. I couldn't believe the magic She worked for me ans my family, she is the best agent I have ever worked with!! I highly recommend asking for Nicci, she is an Angel!!!"
We responded:
"Christine, What a wonderful review, We truly are blessed to have Nicci with us. "
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Jodi Jones

May 27, 2026

5  out of  5
rating by Jodi Jones
"Nicci was extremely helpful, very sweet, answered all my questions and was able to help me save money on my policy."
We responded:
"Jodi, thank you for the review, Nicci is a great addition to the team. "
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Scott Szuch

May 22, 2026

5  out of  5
rating by Scott Szuch
"Nicci was a great help and I'd be grateful if she answered every call."
We responded:
"Scott, what a wonderful compliment, thank you. "
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Paula Lyngvar

May 21, 2026

5  out of  5
rating by Paula Lyngvar
"Sara went above and beyond, I would recommend her to everyone. she went out of her way, she was so patient and thorough through everything."
We responded:
"Paula, thank you for the 5 stars, we love hearing this. "
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Christopher Stephans

May 12, 2026

5  out of  5
rating by Christopher Stephans
"Consistently great customer service from very pleasant people such as Nicci."
We responded:
"Christopher, thank you very much for the 5 stars. Nicci is a wonderful person and very helpful."
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TTV. thelonewolf1460

May 11, 2026

5  out of  5
rating by TTV. thelonewolf1460
"Nicci did a fantastic job explaining the details of my policy and how easy it would be to add insured drivers. Her attitude and service were amazing."
We responded:
"We love hearing this, thank you so much for the 5 stars. "
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Julia Hogston

May 7, 2026

5  out of  5
rating by Julia Hogston
"Nicci was very helpful in my request concerning Bodly Injury limits. She answered my question efficiently and kindly. Nice asset to the team Scott!"
We responded:
"Julia, thank you and we share the same feelings, Nicci has been a wonderful addition to our team and we couldn’t be happier."
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dylan lee

May 7, 2026

5  out of  5
rating by dylan lee
"Nicci offers service unmatched to any other State Farm fast quick on the ball with responses I added a vehicle through text message would highly recommend nicci and the team at Scott orr"
We responded:
"Dylan, thank you for the 5 stars, Nicci truly is the best. "
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Tim Montie

April 30, 2026

5  out of  5
rating by Tim Montie
"Nicci was excellent with helping me , answered all of my questions , was very quick and made it painless through the entire transaction. Great experience overall ."
We responded:
"Tim, thank you for the 5 stars, even though we hear this a lot about Nicci it always makes us happy to hear again."
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Scott Gatherum

April 30, 2026

5  out of  5
rating by Scott Gatherum
"I've been with the Scott Orr Agency for like 11 years and every interaction with them has been great. I guess it's true, "Like a Good neighbour, State Farm IS there". Everyone is always helpful."
We responded:
"Scott, thank you for the five stars, I’m so glad we’ve been there for you all these years. "
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Vanessa L

April 22, 2026

5  out of  5
rating by Vanessa L
"Nicci is always super helpful! Has answers to all my questions and gets responses over super quick! Thank you Nicci!!"
We responded:
"Vanessa, thank you for the 5 stars, we are very lucky to have Nicci on our team."
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Shannon Williams

April 17, 2026

5  out of  5
rating by Shannon Williams
"Nicki is amazing definitely will be sending all my people her way great communicator...super patient and very nice!"
We responded:
"Shannon, thank you for the 5 stars. Glad Nicci could help you out."